Job Details

Coordinator Town Hall Operations
  • Exciting diverse leadership role within an iconic location
  • Permanent full-time opportunity
  • Band 7 annualised salary package $106,661 - $118,112 per annum plus statutory superannuation

City of Ballarat

The City of Ballarat, 100km west of Melbourne’s CBD is one of the largest inland regional cities in the country. Ballarat is uniquely located with easy access to Melbourne, Geelong and Bendigo and is the Western Victorian capital for a region of 250,000 people.   

The City of Ballarat has a growing economy that attracts and retains innovative businesses, employs a highly skilled workforce and attracts new residents whilst promoting the city’s unique heritage and vibrant cultural life. It has all the services, retail and entertainment opportunities you'd find in a capital city but with a relaxed country attitude. With affordable housing at a fraction of Melbourne prices and a progressive leadership team, now is a great time to join the City of Ballarat.   

The Role

Reporting directly to the Head of Executive and Civic Services, the Coordinator Town Hall Operations performs the key role of supervising the functions of the Town Hall operations team. This role will lead the delivery of effective coordination and facilitation across all activities within the iconic Ballarat Town Hall. As a key role within the Civic and Executive Services Unit, this position will collaborate to deliver high quality civic functions, business and community bookings, historical tours and engagement. This position is responsible for the overall experience management of day-to-day operations of the Ballarat Town Hall, including the provision of excellent customer service fostering supportive positive and productive relationships with internal and external stakeholders.

This position has an annualised salary range from $106,661 to $118,112 per annum plus statutory superannuation.

About You

To be considered for this unique and exciting opportunity, the City of Ballarat is seeking an experienced professional with a track record in events and venue management ranging from customer service and detailed technical support through to the provision and delivery of high-quality hospitality services. The successful applicant will demonstrate sound experience in managing and leading a multidisciplined team, coupled with exceptional stakeholder relations skills including the ability to manage complex stakeholder engagement. A keen passion and knowledge across tiers of government, historical landmarks and collections supported by sound business acumen is essential.

Key Selection Criteria

  • Qualifications in business, venue management or related discipline coupled with some relevant practical application within industry.
  • Proven leadership experience with strong staff motivational skills.
  • Demonstrated high level technical skills across various systems and platforms including Microsoft 365 as well as a detailed understanding of AV set ups.
  • Demonstrated experience with venue and events management.
  • Highly developed interpersonal and communication skills, written and oral, and proven ability to liaise and communicate effectively, and to obtain cooperation across management, staff, and stakeholders.  
  • Financial Management experience including preparing budgets and monitoring activity within budget parameters.
  • Demonstrated experience in providing administrative and project management support.
  • Demonstrated experience in a government setting with an understanding of local government.
  • Knowledge of and passion for historical landmarks and collections.

To Apply

Click on the Apply button and upload your cover letter, current resume and statement addressing the selection criteria before the closing date, Thursday 23 March 2023.

The successful applicant will be required to undergo a full employment medical, police check and working with children check.


For more information regarding the position, please see the position description or contact Vivienne Murphy, Head of Executive and Civic Services on 0418 253 117.

The City of Ballarat is an equal opportunity employer committed to providing a safe and inclusive working environment that embraces and values diversity, flexibility and child safety. We welcome applications from all walks of life and celebrate the diversity and richness this brings to our workplace and reasonable adjustments will be made to the process to ensure equitable access.  We undertake an employment screening process to ensure this commitment is upheld, this includes ensuring the successful candidate holds a valid working with children check and satisfactory criminal history record check.

Job Ref: GE000054
Submitted: 09-03-2023
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