The Role  

The Senior Revenue Officer will play an essential role in the team, responsible for the raising of rates and charges and providing efficient and effective customer service to ratepayers, in accordance with statutory requirements, policies and procedures.  

About you  

We’re looking for a self-starter who has a high attention to detail, is capable of undertaking reconciliations, can conduct analysis of large datasets, look for process improvements and is accountable. Your experience and understanding of property databases and rating systems in local government, combined with your ability to take ownership and ensure all requests and queries are seen through to resolution will be the key to your success in the role.  

You will have the ability to establish and maintain relationships with key stakeholders, work autonomously with a solution-based mindset, and ensure work is completed to a high standard 

Key Selection Criteria   

• Qualifications in Finance or Business studies with relevant demonstrated experience in a property, rating or valuation environment, or alternatively lesser formal qualifications with relevant experience ideally gained in a Local Government property and rating environment.  
• Demonstrated ability to manage time, prioritise and complete tasks within agreed timeframes.  
• Demonstrated ability to enter and collate relevant data with high attention to detail, integrating into written reports to professional standards using a variety of computer applications including the Microsoft Office suite of programs.  
• Demonstrated experience and commitment contributing to and working within a small multidisciplinary team environment, in particular utilising judgement, discretion and excellent public relations to deliver consistently high standards of customer service.  
• Demonstrated ability to engage with and address clients, residents and stakeholders concerns, developing and maintaining effective partnerships and networks with clients, colleagues and key stakeholders.  

Apply  

To apply for this position please click on the Apply button and submit your application. The closing date for this position is  Monday 27 March 2023. Please ensure that you provide a cover letter, current resume and address the key selection criteria in the position description.   

 The successful applicant will be required to undergo a full employment medical and police check.    

Contact  

For further information on the above positions contact April Ure, Revenue Coordinator, 5329 1627 

The City of Ballarat is an equal opportunity employer committed to providing a safe and inclusive working environment that embraces and values diversity, flexibility and child safety. We welcome applications from all walks of life and celebrate the diversity and richness this brings to our workplace and reasonable adjustments will be made to the process to ensure equitable access.  We undertake an employment screening process to ensure this commitment is upheld, this includes ensuring the successful candidate holds a valid working with children check and satisfactory criminal history record check.