Job Details

Business Support Officer, Civic Support
  • Fixed term full-time maternity leave opportunity until 20/05/2024
  • Band 5 Salary Package, $69,531 - $79,372 per annum plus superannuation with a monthly RDO
  • Exciting diverse business support opportunity within a supportive team environment

City of Ballarat

The City of Ballarat, 100km west of Melbourne’s CBD is one of the largest inland regional cities in the country. Ballarat is uniquely located with easy access to Melbourne, Geelong and Bendigo and is the Western Victorian capital for a region of 250,000 people.   

The City of Ballarat has a growing economy that attracts and retains innovative businesses, employs a highly skilled workforce and attracts new residents whilst promoting the city’s unique heritage and vibrant cultural life. It has all the services, retail and entertainment opportunities you'd find in a capital city but with a relaxed country attitude. With affordable housing at a fraction of Melbourne prices and a progressive leadership team, now is a great time to join the City of Ballarat.   

The Role

This Business Support Officer position is a key role in the Civic and Executive Services team, delivering an executive support function Mayor and Councillors of the City of Ballarat along with the provision of quality civic events.

Key position objectives are:

  • To provide high level assistance and civic support to the Mayor and Councillors within a diverse, and politically sensitive environment.
  • To provide quality service to internal and external stakeholders for the office of Civic Support.
  • To assist in the provision of quality civic functions and delivery of citizenship ceremonies.
  • The ability to work as a cohesive and contributing team member, within a multidisciplined team.

This position is a fixed term full-time maternity leave opportunity through to May 2024.  The salary range is from $69,531 to $79,372 per annum plus statutory superannuation.  The position will have access to a monthly rostered day off (RDO).

About You

To be considered for this exciting opportunity, the City of Ballarat is seeking an experienced administrative professional, with high levels of professionalism and experience with managing complex enquiries. You will have demonstrable experience in fast paced administrative roles, excellent customer service skills, including the ability to manage challenging customers. Previous experience within a government agency or political environment would be advantageous.

Key Selection Criteria

  • Qualifications and experience as listed within the position description.
  • Demonstrated ability to champion, model and promote the corporate values.
  • Extensive experience in a fast-paced executive support / administrative role dealing with complex service requirements.
  • Written and verbal communication skills of a high standard.
  • Extensive administrative skills in order to undertake correspondence, word processing and the maintenance of unit records.
  • Previous experience in developing, implementing and maintaining office information systems and procedures.
  • Excellent time management skills, ability to meet strict deadlines and attention to detail.
  • Knowledge and understanding of health and safety issues relevant to work activities and work area.

To Apply

Click on the Apply button and upload your cover letter, current resume and statement addressing the selection criteria before the closing date, Wednesday 29 March 2023.

The successful applicant will be required to undergo a full employment medical and police check.


For more information regarding the position, please see the position description or contact Vivienne Murphy, Head of Executive and Civic Services on 0418 253 117.

The City of Ballarat is an equal opportunity employer committed to providing a safe and inclusive working environment that embraces and values diversity, flexibility and child safety. We welcome applications from all walks of life and celebrate the diversity and richness this brings to our workplace and reasonable adjustments will be made to the process to ensure equitable access.  We undertake an employment screening process to ensure this commitment is upheld, this includes ensuring the successful candidate holds a valid working with children check and satisfactory criminal history record check.

Job Ref: GE000052
Submitted: 08-03-2023
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